Developing the skills to effectively supervise and communicate with your team is essential for all new, not so new, and even potential leaders of teams! As a leader you will need to be able to deal with complex information, manage conflict, be persuasive to present your point of view, and negotiate where appropriate, all in a manner clear to people from a range of diverse backgrounds.


This interactive two-day program is specifically designed to equip new or potential managers with the skills they need to tackle their role confidently and with enthusiasm. Focussing on a range of practical topics to help you develop your own skills and then to be able to foster workplace relationships which are both harmonious and productive will help you become the leader you (and your team) want you to be.